FREQUENTLY ASKED QUESTIONS

We welcome all guests, including children. Children under the age of three stay free of charge.

Below are our cleaning fees:

Studio – $ 45.00, One Bedroom- $ 55.00, Two Bedroom- $ 65.00

We do not provide modification of reservation through our website. However, you can always contact us if you need any help about reservation

We will send an e-mail to you within 24 hours to confirm your reservation. Please wait until the confirmation of reservation before coming. However, at any time you may contact us at the number on the web site to get the confirmation.

Please contact us via email or phone if you have any specific questions.

It is always good if you reserve your accommodation earlier. Otherwise, the required accommodation might not be available

Yes thirty nights. This duration is not subject to taxes.

The check-in time is 3:00 pm and the check-out time is 11:00 am. We request that the guest confirms the actual arrival time via phone or email.

We accept cash in Canadian dollars.

Yes, depending on the location of the apartment. It must be arranged in advance.

You will have to pay for any over night guests and inform us in advance.

Yes, there is a cancellation fee applicable.

Unfortunately, there is no refund after check-in.

If you check in after 9:00 pm, you will pay a late check in fee of $ 35.00. Late check-out after noon incurs a charge of $ 35.00.  Depending on availability, one hour grace period can be offered for free.

If you check in before  3.00 pm, early check in fee of $ 35.00 may be applied.